Tuesday, February 7, 2017

how old are you?


This is just a quiet little post that I'm not going to share anywhere because, well, it's a bit embarrassing.  But it's something that I am serious enough about that I am going to go public.  Yes, it's not the first time I've made a similar declaration, but does repetition do any harm?

Several months ago, I had this conversation with my son Ryan.

Ryan:  Mom, how old are you?

Me:  50

Ryan:  Wow that's really old.  Is that why you're kinda fat?


I know right?  Painful.  Both the 50 and the fat part.  And while there really isn't anything I can do about the age thing, I can do something about the fat thing.  And so I am.

My sister and I declared about a week and a half ago that it is time.  Time to start exercising.  Time to start eating healthy.  Time to start losing weight. So a week and a half later, we have gone to the gym together a record-breaking FIVE times. We've also worked out a bit on our own.  We're trying to eat healthy each day (yes, we've slipped a bit, but we've gotten back up).

I've lost 2.5 pounds in a week and a half.  I'm hoping to keep that downward trend going until I hit my goal weight which is an additional 21 pounds away.

So there you have it people.  
I'm old and fat.
But not for long.
By the time Ryan is released from time out, 
I should hit my goal weight.

Sunday, February 5, 2017

meet our Korean Cousins #AirBnbFAIL


A few weeks ago, Tony and I flew to Hawaii for my brother Brian's wedding. We had booked a 2 bedroom AirBnb in Honolulu to share with my parents at a pretty reasonable price.  

It was our first AirBnb experience and I was a little worried, but several family and friends had had positive experiences so we were willing to give it a chance.  Plus, it saved us a few hundred dollars so I figured why not?  What could go wrong?

After a long travel day with delayed flights, we landed around 5pm.  Our instructions were to text the condo owner, Suzy upon landing so we did.  I was welcomed with a cheery "Aloha" followed by parking instructions and that the door would be unlocked.  It wasn't.

Not the end of the world.  We simply texted her and sat by the door for about 30 minutes for her to come to the apartment and unlock it for us.  After she let us in, we entered a condo that seemed quite different from the beautiful pictures shown on the website - it was quite a bit more run down than what was portrayed. But not a big deal.  We are not that picky. Sure, the towels looked like rags that we wash our dog with and smelled even worse, but if that was the worst thing on the vacation, we could handle it.

After a late dinner with my family, we were exhausted enough to just go home and go to bed.  I was so tired, I expected to sleep soundly through the night.

Just before midnight, I woke up to keys rattling in the front door.  The lock was difficult and someone was trying unsuccessfully to open the door.  I listened for a while thinking maybe it was the neighbor's door since it was less than 6 inches from our door.  But after listening for another minute, I was convinced we were about to be robbed or killed.

I woke up Tony and my big, strong husband went to save our lives.  Then I heard the door open and I anxiously waited for yelling, gunshots or some kind of ruckus, but I only heard talking.  So I got up and there in our entry way were a whole lot of Asian people with even more suitcases.  It was clear that they thought we were in their reserved condo. The discussion circled around and around in a confused way that you would expect.  He showed me his email confirmation.  I showed him ours.  The check in dates are the same.  He showed his text, received just a few hours ago, from Suzy with the condo unit number.  I showed him ours.

I should explain that the other group consisted of a very nice young man and 4 equally nice young women who just flew in from Korea.  One of the women spoke English.  She was also marrying the young man the following week.  All of us were trying to contact either AirBnb or Suzy.  All of us were unsuccessful. 

As I mentioned already, it was midnight and Suzy was probably sound asleep as we should have been.  No one could find a phone number for AirBnb so we did the only option we could find on their website.  We selected "Problem Checking In" from AirBnb's help menu.  I have to give AirBnb SOME credit though.  The auto-reply email to our "Problem Checking In" arrived in my inbox with lightning speed.  The email said that they were trying to contact the host and would give the host an hour to respond.  If they could not contact the host within an hour they would refund our money.

So we had no choice but to WAIT for an hour with total strangers trying to figure out what to do.  The guy went down stairs to the front desk in the lobby to see if they could help with anything.  Our best hope was Suzy had two units in this building and she mistakenly told both of us the same number and gave both of the us the keys.

After about 45 minutes of trying to talk to the Korean gals, I decide they were very nice people.  And although I had already found an available room at the nearest Marriott, I had no intention of packing up and moving out in the middle of the night.  And I didn't feel like we could kick them out so I said to Tony, "Why don't we just let them stay the night?"

So we did.  They moved their suitcases into the other room (luckily, my parent's hadn't moved into the other room yet) and started getting settled.  And just then, the young man came back and let us know he was able to contact Suzy.  She did indeed have two condos and did indeed make the mistake of giving us both the same unit number and same keys.  She laughed it off - comedy of errors - a simple mistake that anyone could make.

Really?  I think not.  Well, ok, maybe a major hotel chain could make that mistake, but we would at the very least have a live person to talk to and not auto reply emails telling us to wait an hour while they contacted the host and then another auto email telling us they couldn't contact the host and we could choose to have our money refunded and find another place to sleep (did I mention this started around midnight?)  

So our Korean friends started gathering their bags to head over to their new AirBnb home.  I had brought some chocolate to Hawaii with me so gave them a few hand fulls.  For some reason, I felt the need to offer a parting gift as if it was our fault they were being relocated.  In typical Asian fashion, they scrambled to return the favor, and gave me some Korean nori (dried seaweed that is typically used in sushi).  

And then we took a picture.  I think we all wanted evidence because no one would really believe the story otherwise.

As a follow up, Suzy did apologize profusely the next day and asked how she could make it up to us and that she hoped we would understand the error and not give her a horrible review.  I replied that a refund would go a long way.  I am happy to report that I only had to text Suzy 3 additional times to get that one night refunded.  She initially gave us a partial refund and I was going to accept it and let it go, but decided to keep pushing for the full night's refund on principle.  

AirBnb also emailed us the following day.  I made a point of letting them know how we could not find a phone number or talk to a live person and their reply was they had a help line available 24 hours a day for guests.  Too bad we couldn't find it.  AirBnb was also quick to remind us that this was the hosts responsibility and not theirs.  Which, in my humble opinion, is the very weakness of the whole AirBnb business plan. 

I also let AirBnb know that it is a very good thing that all parties were polite, nice and considerate. Had anyone been drunk or obnoxious or violent, it could have been a dangerous situation.  And what about those sweet Korean girls?  They were much more vulnerable - didn't speak English, in a foreign country, and well, they were young girls.

But as I mentioned, they really were very sweet.  So I introduce to you, our Korean cousins (if you look closely, you can see the Korean seaweed in my hands, my arms covering the fact that I wasn't wearing a bra as well as the nice young man's reflection in the mirror).

In the end, I was a little disappointed that they didn't spend the night.  THAT would have been a good story.